Testimonials & Success Stories

With more than 1,000 hospital accreditations granted, our reputation has grown among the leaders in the fields of emergency medicine and cardiology. Together, we are creating communities of excellence that operationalize the science of cardiovascular medicine.

Because Every Heart Matters ™

"Because Every Heart Matters" we are happy to share both success stories and a few brief "real-life" reports that resonate with our cardiovascular community.

Citizens Baptist Medical Center, Talladega, Alabama

Florida Facility Improves EMS Volume

St. Elizabeth Health Center, Youngstown, Ohio

West Tennessee Heart and Vascular Center, Jackson, Tennessee

Houston Northwest Medical Center, Houston, Texas

In addition, many recognized authorities around the country have commented about the Accreditation process and all it brings to their facilities. As of January 2017, we became ACC Accreditation Services. Many of the comments below refer to our former organizational name, the Society of Cardiovascular Patient Care (SCPC). To submit your testimonial contact Casey Strader at cstrader@acc.org.

What your peers are saying about accreditation:

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"Emergency care is a focus at LifePoint. The emergency room often is a patient's first impression of the hospital. System-wide, we focus on providing the best possible patient experience and improving quality by reducing variation, promoting consistency and adopting best practices to enhance our emergency services. Chest Pain Center Accreditation aligns well with our efforts, and we are proud of our 23 hospitals that recently earned this designation."

David Dill, President and CEO
Lifepoint

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"Your patience, understanding and your willingness to assist us has been wonderful. The Society's accreditation process was the first for me in any accreditation process outside of prehospital medicine. The last two accreditations have been a great experience for me personally. I have also discovered that not all accreditation processes are as educational and helpful as the Society's. The Society certainly raises the bar for other accrediting bodies."

Kevin J. Hack, MOL EMT-P
Director of Southern Market Operations and Development Director of Ambulance/EMS
Riverside Medical Center, Kankakee, IL

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"I am writing to thank you once more for your support of Fisher-Titus Medical Center. I want to share with you the high excitement that enveloped our team of high performers to learn that Fisher-Titus has been approved by the Accreditation Review Committee for Chest Pain Cycle 4."

Lorna S. Strayer, President and CEO
Fisher-Titus Medical Center, Norwalk, Ohio

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"You cannot imagine what this goal means to me, personally. I love my facility. Being a nurse has always been my passion and heart — how I enter a room, so to speak. I wholly believe in the standards set by the Society. Thus, I want our patients to have the safest environment to come to and the best possible outcomes. I want everyone in our community to know that our little facility can care for hearts in a BIG way."

Trish Jankowski, Clinical Nurse Educator, Chest Pain Coordinator
Mimbres Memorial Hospital, Deming, New Mexico

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"I would like to express my appreciation for the great kindness and helpfulness I received from the members of the Society. During the preparation process, I always had the perception of a team that was prepared to do all they could to help me to succeed … all communication from the Society staff was very supportive and positive. Nice is an overused word, but everyone was always so very nice."

Christina Freeman, Regional STEMI Coordinator, CPC Accreditation Coordinator
Greenville Health System, Greenville, South Carolina

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"This [Chest Pain Center] accreditation shows our commitment to providing the highest quality care for our patients. We ensure that patients who are brought in with heart attack symptoms are responded to effectively and efficiently. The emergency department does an extraordinary job treating patients and educating them about their health issues."

Lisa Truman, Vice President of Patient Care Services
Mercy Medical Center, Canton, Ohio

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"The beauty of the Society's efforts is the foundation of continuous process improvement. The key word is: continuous. We have an edge in the community with our treatment of acute MI, people know very well where to come."

Ahmed Sabe, MD, Executive Director
Mercy Heart Center, Mercy Medical Center, Canton, Ohio

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"We are very excited about this achievement [full accreditation with PCI]. This recognition shows that our clinical quality is best in class, which will continue to deliver excellent outcomes for our patients."

Gwen Alonso, CNO
Florida Hospital Zephyrhills, Zephyrhills, Florida

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"The SCPC has the highest performance standards for Chest Pain Center Accreditation. Clinical studies have shown that patients treated in SCPC accredited hospitals have better outcomes, which is the main reason we started pursuing accreditation."

Wayne Ruppert, Cardiovascular Care Coordinator
Pasco Regional Medical Center, Dade City, Florida

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"[Chest Pain Center accreditation] has been one of my more challenging, but also rewarding endeavors. I am very proud to have been a part of the team effort to create a program and to see every facet of the hospital work towards improving the care of the cardiac patient. To see the objective and tangible benefits that have occurred over the past 15+ months has made it all worthwhile."

Commander Michael Juliano, MD, Director
Naval Medical Center Portsmouth, Portsmouth, Virginia

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"The Chest Pain Center accreditation [for three of our facilities] is truly a demonstration of our increasing and steadfast focus on patient care coordination. Provider teams are working together to mobilize faster in emergencies and communicate effectively during a patient's entire hospital stay. After a patient is discharged, our goal is to provide coordinated care between the doctor's office, hospital, and the patient's home."

Eric Crowell, President and CEO
UnityPoint Health - Des Moines, Des Moines, Iowa

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"Our cardiology program is one we are extremely proud of. As we work toward building our strategic plan to be a regional medical center, services such as angioplasty and a door-to-balloon time that stays well within the Society's guidelines will enhance the quality of care we provide to our patients and be integral to our success."

James P. Alender, President and CEO
Community Howard Regional Health, Kokomo, Indiana

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"Accreditation [with PCI] proves that our standards of care are among the highest in the nation. This accreditation not only involves our own internal protocols for establishing quality care for cardiac patients, it also involves community education, awareness programs, and training of ambulance crews in order to prevent heart attack deaths."

Christopher Paa, MD, Medical Director, Cardiac Program
Avera Heart Hospital of South Dakota, Sioux Falls, South Dakota

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"The success of any healthcare organization is measured by the level of commitment and passion of its staff to do their best. I am extremely proud of this latest achievement [Chest Pain Center accreditation with PCI] which demonstrates the teamwork at Salinas Valley Memorial to meet the highest standards in quality care."

Pete Delgado, President and CEO
Salinas Valley Memorial Healthcare System, Salinas, California

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"As the first accredited Chest Pain Center in Orange County, we were an early adopter of the SCPC's high standards for cardiovascular care. We are pleased to be recognized [by Chest Pain Center accreditation with PCI] for our long-standing commitment to improving heart attack outcomes through the dedicated efforts of our entire staff and physicians."

Tina Wolferd, Director of Cardiovascular Services
Fountain Valley Regional Medical Center, Fountain Valley, California

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"By receiving this re-accreditation [Chest Pain Center Accreditation with PCI], Bryn Mawr and Lankenau have helped to enhance the cardiac care that is delivered to our patients. Members of our community can rest assured knowing that they can turn to us for fast treatment as soon as they develop symptoms of a heart attack."

Larry Mendelson, MD, Chest Pain Center Medical Director
Bryn Mawr Hospital, Bryn Mawr, Pennsylvania

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"Meridian's recognition as the first and only health care system in New Jersey to receive [Chest Pain Center] accreditation from the Society of Cardiovascular Patient Care confirms that each hospital's EMS, emergency medicine team, cardiac catheterization lab, observation unit, cardiac rehab, and discharge unit provides the best care available for patients suffering from chest pain."

Steven G. Littleson, FACHE, President of Jersey Shore and Executive Sponsor
Meridian Healthcare System, Neptune, New Jersey

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"Our team is extremely proud of achieving accreditation as a Chest Pain Center. The process required close coordination between local EMS responders, the Barnes-Jewish St. Peters™ emergency department, cardiac catheterization lab, cardiac rehab, pharmacy and other departments throughout the hospital. It was a huge team effort, but we are dedicated to bringing great BJC health care to St. Charles County."

Kenya Haney, MSN, RN, Manager, Cardiac Care
Barnes-Jewish St. Peters Hospital, St Peters, Missouri

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"By becoming an accredited Chest Pain Center, Mon General has demonstrated the high level of quality care it provides and a commitment to higher standards. To receive the accreditation, Mon General participated in a rigorous evaluation by SCPC for our ability to assess, diagnose, and treat patients who may be experiencing a heart attack."

Dave Lawrence, MD, Emergency Department Medical Director
Mon General Hospital, Morgantown, West Virginia

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"This accreditation [Chest Pain Center with PCI] is evidence of Saint Thomas Midtown's commitment to treating cardiac patients quickly and with the highest level of technology and care. This effort would not have been possible without participation across our facility, including the emergency department, EMS, critical care units and Saint Thomas Heart physicians."

Stacy McDowell, Emergency Services Director
Saint Thomas Midtown Hospital, Nashville, Tennessee

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"Our application for the survey and certification was about 370 pages; it was a lot of hard work, but absolutely worth it for our patients. We were required to track a variety of metrics and show improvement, such as 'door to EKG time'. There are also education requirements for staff, physicians, and for the community. Receiving this accreditation [Chest Pain Center with PCI] affirms Memorial's commitment to patients and quality cardiovascular care."

Suzanne Monsour, Project Manager, East Texas Heart & Vascular Initiative
Memorial Medical Center, Lufkin, Texas

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"We are excited to work collaboratively with the Society of Cardiovascular Patient Care to [achieve full A-Fibrillation certification and] improve the care of the approximately 400 Atrial Fibrillation patients that we see each year. Our goal is to be a center of excellence in Atrial Fibrillation treatment to help patients within our community with this complex disease process."

Michelle Speicher, Director of Cardiovascular Services
Baylor Regional Medical Center, Grapevine, Texas

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"We are grateful to agencies like the Society of Cardiovascular Patient Care (SCPC) for helping us provide the highest quality patient care. And without your great processes, we wouldn't be able to give great care!"

Kris Parker, RN, Chest Pain Center coordinator
Houston Northwest Medical Center, Houston, Texas

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"Patients can be assured that, no matter which of our seven accredited Chest Pain Centers they choose, they will find a consistent standard of high-quality expertise best suited to treat their heart problems."

Holly Cook, Manager, Cardiovascular Level One Programs
Indiana University Methodist Hospital, Indianapolis, Indiana

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"It took a team of dedicated people across many hospital departments and services to achieve Chest Pain Center Accreditation. We are excited about this designation and know it will benefit many patients during the critical and early stages of a heart attack and throughout their recovery."

Craig McCoy, CEO
Emory Johns Creek Hospital, Duluth, Georgia

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"Quality is why we exist. When the Society is there to document that you are meeting the needs, and can show the public and community that you have taken quality as a mantra, what more could you ask for? To be the first to recognize, and to be the first to hold that standard [Chest Pain Center accreditation] for 10 years as the Society grows to 1,000 hospitals throughout the country, is impressive. The result has been the improvement of quality and outcomes across the country, thanks to the SCPC and its member hospitals."

Tom Cecconi, President and CEO
Mercy Medical Center, Canton, Ohio